FREQUENTLY ASKED QUESTIONS
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The Leadership Conference is a unique opportunity for leaders in every sphere – across contexts, traditions, generations, and cultures – to gather as one, encounter Jesus, and be filled with the Holy Spirit. We believe that Christ centred leadership has the power to change lives and transform the world.
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5-6 May 2025 at the Royal Albert Hall in London, UK.
ROYAL ALBERT HALL
Kensington Gore
London
SW7 2AP -
Ticket prices vary and range from £80 - £550.
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The following languages will be offered for interpretation:
French, German, Italian, Portuguese, Polish, Spanish, and BSL.
The main programme and seminars held at the Royal Albert Hall will be interpreted.
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The main programme and seminars at the Royal Albert Hall will be offered with BSL interpretation.
If you require BSL, please reach out to us at leadershipconference@alpha.org when booking.
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If you have restricted mobility or any other accessibility requirement (e.g. you require BSL or a hearing loop), please reach out to us at leadershipconference@alpha.org when booking. There are wheelchair spaces in Bands A and B (the Stalls and the Circle), so please select tickets in these bands when booking if you require a wheelchair space.
We are able to provide a free companion ticket for disabled people who require an assistant companion. Please email us on leadershipconference@alpha.org for more information.
For more details about the venue’s provisions for those with disabilities, please see the Royal Albert Hall’s access guide here.
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If you have any specific accessibility requests (e.g. being seated on an aisle seat for easy access to an exit), please reach out to us at leadershipconference@alpha.org when booking. Delegates will be readmitted if they leave for sensory breaks throughout the session, and we will have ear plugs available for those delegates who require them. Please be aware that the event will likely have bright, concert-style lights, especially during worship.
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The band of ticket that you purchase will dictate where you will be sitting during the conference. If you purchase a ticket in band A, B or C, you will be allocated a specific seat for the duration of the event. Groups within the same booking reference will be allocated seats together.
Band D tickets have unreserved standing space only.
If you suffer from vertigo or a fear of heights, we recommend that you purchase a band A ticket as these are lower down in the venue.
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If you have booked on to a previous Leadership Conference or Alpha Event the website will remember your email address and might ask for a password. Please click on Forgot Password and follow the on-screen instructions. To amend your booking, please use the amendment link in your confirmation email.
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This is usually because the band selected is now sold out. If you are making a new booking, please select another band. If you are amending an existing booking, please create a new booking with a different email address to continue.
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It’s not possible to book delegates in your group booking into different seating bands. If you require delegates within your booking to be seated in another band, please complete a separate booking, with a different email address.
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Registration amendments will be available until 23rd February 2024. If you would like to add a delegate, they must create a new booking, this is due to seating allocations.
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A 50% refund is available until 31st January 2025, and a full refund is available within 14 days of the purchase of your tickets. If you would like to cancel your LC25 booking, please contact leadershipconference@alpha.org.
Please find the section of our Terms and Conditions regarding refunds below. A full copy of the Terms and Conditions can be found here.
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No, we do not offer one-day tickets.
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It is not possible to book for a seminar. These are on a first come, first-serve basis during the event.
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Lead bookers will be emailed all tickets in their booking(s) as e-tickets unless we notify them otherwise. These will be emailed out in March and April. If you have not received your e-ticket(s) by 22nd April 2024, please email leadershipconference@alpha.org.
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For safety reasons, there are no facilities to store luggage at the Royal Albert Hall. We advise not to bring any luggage with you.
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The event is not suitable for children under the age of 13. Tickets for children aged 13 to 17 years must be purchased on their behalf by a parent/guardian.
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Alpha International is committed to safeguarding as an integral part of its ministry and mission, promoting a safe culture and the welfare of every child, young person, and adult. We believe that no person should be subjected to harm or abuse. As such, Alpha International has robust safeguarding policies, procedures, and guidelines in place to ensure good practice.
Alpha International is committed to promoting a safe environment and culture and responding promptly to every safeguarding concern or allegation raised to our attention.
Please report all safeguarding concerns to the Leadership Conference Safeguarding Adviser at safeguarding@alpha.org. Alternatively, you can report a concern to the Church of England National safeguarding team at safeguarding@churchofengland.org.
If someone is in imminent danger or requires urgent medical attention, please call 999 immediately.